Privacy Policy

Introduction

Polaris Split ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it and the rights you have.

Information we collect

• Contact details you provide, such as your name, email address and phone number.
• Booking information, including the tour, date and number of guests.
• Payment information processed securely by our booking and payment providers.
• Technical data such as your IP address, browser type and how you use our website.

How we use your information

• To process and confirm your bookings.
• To communicate with you about your tour or enquiry.
• To improve our website, services and customer experience.
• To comply with legal and accounting obligations.

Sharing your information

We do not sell your personal data. We share information only with trusted service providers who help us operate our business — such as our booking platform and payment processors — and only as necessary to deliver our services.

Cookies

Our website uses cookies and similar technologies to ensure it functions correctly and to understand how visitors use it. You can control cookies through your browser settings.

Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements.

Your rights

You have the right to access, correct or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, please contact us.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch using the details on our contact page.